All products will be dispatched within three working days of our website accepting the order (unless stated otherwise).

We will provide a full refund or replacement (as stock permits) for any faulty or damaged equipment if it is returned to us unused and in its original packaging

• Original shipping charges are non-refundable.

• All return shipping charges must be prepaid.

Unfortunately we cannot accept returns for coffee orders, since it is a fresh and a perishable product. However if a mistake has been made with your order please contact us.

Any queries please contact us on info@redstarcoffee.com.au or on phone: 03 9681 8171 to chat further.